ENGLISH-AT-WORK PROGRAMS

 

The solution to your English language training needs

 

 

TRAINING GOAL

 

EPI creates and provides ESL programs for non-native speakers who need more effective English language skills to better perform their jobs.  Good English gives individuals a critical tool needed for them to succeed and advance.

 

PERFORMANCE BENEFITS

 

• Increased productivity through improved ability to understand instructions , to ask questions, and to seek clarification/knowledge in English.
• Increased job safety through better knowledge of signs, terms, instructions, warnings, and procedures.
• Talented employees have a greater chance of advancing in the organization.
• Easier communication and social interaction between native-speakers and non native-speakers, helping to facilitate better cooperation.
• A greater cultural awareness of what is expected in the American working environment.
• Investing in an employee’s English improvement can create greater loyalty on the employee’s part and less staff turnover.

 

POTENTIAL TRAINING GROUPS

 

• Line workers in manufacturing and industry.
• Workers in the hospitality industry who need to interact with the public.
• Employees in the health field who need to help patients and interact with other staff.
• Office or retail workers who need a high level of English language proficiency for phone work and interacting with the public face-to-face.
• Service workers such as in construction, restaurants, janitorial, etc.

 

 

TRAINING CONTENT

 

• Standard printed educational materials are chosen for their appropriateness to the particular training environment and the proficiency level of the trainees.
• Understanding safety concepts and language are automatically emphasized in all training situations as appropriate, especially posted signs and emergency
•  Content specific to the organization and business/profession are incorporated into the training, based on materials provided by the client.
• Requested training is generally to improve listening and speaking proficiency.  Work on reading and/or writing skills can also be done, based on the initial needs assessment and the goals of the client.  This is all determined  in the signed agreement that guides the program.

 

 

STEPS:  How to Get Started

 

1)    Initial telephone contact between EPI and client company to determine parameters of the

        training.  Agreement reached to conduct a Needs Assessment as the worksite.

 

2)    First Needs Assessment Form is sent electronically to client, completed, and returned to EPI.

 

3)    An on-site in-person second Needs Assessment is conducted by EPI, which includes an interview and language assessment of each proposed trainee, discussion with Training Manager and/or appropriate supervisors as to perceived needs, and inspection of work areas of trainees and possible training room sites.

 

4)    EPI sends a training proposal to the client for final approval and signature.  The proposal includes individual assessment of each interviewed proposed trainee, proposed groupings by proficiency level,  general training program focus and content, start - end dates,  cost and billing process.   Cost of  Needs Assessment is subtracted from total training cost in the signed agreement.

 

5)    Training Program takes place during scheduled period, with periodic reports to designated company official.

 

6)    Completion of program:  end-of-training general report; individual report on each trainee; recommendations for renewal, if appropriate.

 

LEVELS OF ENGLISH LANGUAGE PROFICIENCY:

 

Determined through a pre-program Needs Assessment, plus an additional individual evaluation at the start of the program.  Beginning through advanced students can be trained; a successful program requires that employees be grouped into similar proficiency levels for effective classroom work.   

 

TRAINING HOURS:  

 

Arranged at the convenience of the employer.  Most companies choose to have the training take place at the beginning or end of a shift.  Training may take place during or outside normal work hours.  Training during work hours provides greater motivation and demonstrates greater commitment on the company’s part to the employee’s future.

 

PROGRAM DURATION: 

 

Language proficiency improvement takes time.  The minimum program EPI offers is 40 hours of contracted training, best delivered in two 2-hour sessions per week over a ten-week period.  The 40-hour program, however, can be compressed into fewer weeks.